Privacy Policy

Effective date: August 30, 2025

Playhole.io (“Playhole,” “we,” “our,” or “us”) provides a web portal for playing browser-based games, including titles we build in‑house and games licensed from partners such as GameMonetize and GameDistribution, as well as games submitted by independent developers. This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to playhole.io (the “Site”). By using the Site, you agree to this Policy.

If you do not agree, please do not use the Site. For questions, contact [email protected].

1) Information We Collect

We do not require account registration to play games on the Site. Depending on how you interact with us, we may collect:

  • Device & Usage Data: IP address, approximate location (derived from IP), browser type/version, language, operating system, referring/exit pages, timestamps, pages viewed, session length, clicks, and error logs.
  • Cookies & Similar Technologies: Cookies, local storage, and similar technologies used for core functionality (e.g., remembering preferences), analytics, anti‑fraud, and advertising.
  • Communications: If you email us (e.g., support, DMCA, or business inquiries), we collect your email address and the content of your message and attachments.
  • Developer Submissions: If you submit a game, we may collect your name, email, studio information, game files/links, licensing proof, and payment/settlement details you provide.
  • Third‑Party Content: Games and SDKs from partners (e.g., GameMonetize, GameDistribution) and ad/analytics providers may collect data directly via their embedded scripts, SDKs, or iframes. Their use is governed by their own privacy policies.

2) How We Use Information

  • Provide, operate, optimize, and secure the Site and games
  • Measure performance, fix bugs, and improve content and recommendations
  • Enforce our Terms of Service and protect against fraud/abuse
  • Communicate with you, including responding to inquiries and legal notices
  • Comply with legal obligations

3) Legal Bases for Processing (EEA/UK)

If you are in the EEA/UK, we rely on the following bases where applicable: legitimate interests (e.g., Site security and analytics), consent (for non‑essential cookies), contract (to perform agreements with developers), and legal obligations.

4) Cookies & Controls

We use:

  • Essential cookies for core functionality and security (cannot be disabled).
  • Analytics cookies to understand usage and improve the Site.
  • Advertising cookies to deliver and measure ads.

Most browsers let you block/delete cookies. Blocking some cookies may affect gameplay or features. Some third parties provide their own opt‑outs. Your browser may also offer Global Privacy Control (GPC); where legally required, we endeavor to honor it for relevant signals.

5) Third Parties

The Site may include third‑party SDKs, iframes, or links operated by game partners, ad networks, analytics providers, payment processors (for developer settlements), content delivery networks (CDNs), and anti‑fraud tools. These third parties may collect information directly. We do not control their practices; review their privacy policies before use.

6) Sharing of Information

We may share information with:

  • Service providers who help us operate the Site (hosting, security, analytics, ad serving, email).
  • Partners (e.g., game licensors, distribution partners) to enable licensed content, reporting, and compliance.
  • Legal & safety: to comply with law, respond to lawful requests, enforce terms, and protect rights/safety.
  • Business transfers: as part of a merger, acquisition, or asset sale, subject to confidentiality.

7) International Transfers

Your information may be processed outside your country, including in jurisdictions that may not provide the same level of data protection. Where required, we implement appropriate safeguards (e.g., standard contractual clauses).

8) Retention

We retain information as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

9) Security

We employ reasonable technical and organizational measures appropriate to the risk (e.g., encryption in transit, access controls). No online service can be 100% secure.

10) Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request data portability. You may also withdraw consent where applicable. To exercise rights, email [email protected] with “Privacy Request” in the subject and include the country/region you reside in.

California (CCPA/CPRA): You may have rights to know/access, correct, delete, and opt‑out of “sale” or “sharing” of personal information (as defined by law). We do not knowingly sell personal information of users under 16. To submit a request or opt‑out, contact us.

11) Children’s Privacy

The Site is intended for a general audience but not for children under 13 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us to delete it. See Information for Parents for guidance.

12) Do Not Track

We currently do not respond to browser Do Not Track (DNT) signals.

13) Changes to this Policy

We may update this Policy from time to time. Changes will be posted on this page with a new “Effective date.” Material changes may be highlighted more prominently.

14) Contact

Email: [email protected]